![]() You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. ![]() Once received back, only the price of the item will be refunded. Online Returns for Change of mind or Satisfaction Guarantee will need to be sent back to Mr Toys Toyworld Online at the customer's cost. Item was not purchased in multiple or commercial quantities.Ĭhange of Mind and Satisfaction Guarantee excludes Gift Cards and Trading Cards. Item is unopened, unused and in its original condition including all instruction manuals and all accessories. You produce your original Mr Toys register receipt at the time you return the item. If you wish to return an item because you have changed your mind about your purchase or are not satisfied with your item within 30 days, Mr Toys will offer you an exchange, refund or instore credit provided that: This means that deliveries are usually twice as fast as with DHL Economy.Change of Mind and Satisfaction Guarantee Returns We ship with DHL Premium instead of DHL Economy. In this instance, the statutory provisions shall apply. If this is not possible or should the customer not agree, the vendor may not render the promised service. In the event of an ordered item not being available, the vendor reserves the right to render a service equivalent in quality and price (goods or service) insofar as this is reasonable for the customer and the latter agrees to the replacement in writing. The costs of transport and packaging are only charged once with part-deliveries.
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